Requisition No: 886558 Agency: Children and Families Working Title: SENIOR MANAGEMENT ANALYST SUPV - SES - 60014682 - Quality Improvement - ESS Program Pay Plan: SES Position Number: 60014682 Salary: To be determined. The DCF Salary Policy will apply. Posting Closing Date: 11/15/2026 Total Compensation Estimator Tool This is an Internal Agency opportunity. Only current department employees are eligible to apply. SENIOR MANAGEMENT ANALYST SUPERVISOR – 60014682 – REGIONAL OPERATIONS - QUALITY MANAGEMENT This is a Select Exempt Service (SES) position. This position will be relocated based on the selected candidate. The opportunity is available statewide. The position is not eligible for telework. The candidate will work from a DCF office location daily. Travel will be required. This is a full-time position working 40 hours per week. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day. MINIMUM QUALIFICATIONS: • Must be current DCF Employee. • Five or more years of experience working in the Florida Department of Children and Families (DCF) Economic Self Sufficiency Program determining eligibility or policy applications for any of the public assistance programs (Food Assistance, Temporary Cash Assistance, Medicaid, or Refugee Assistance). • Minimum of two (2) years of experience reading/reviewing cases in the Quality Management System (QMS). • A valid State-issued Driver’s License and a willingness to travel extensively, including overnight travel to perform the duties of the position. PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING: • At least one year in a supervisory capacity in the ESS program. • Two or more years of experience in developing and completing ESS corrective action plans and audit reports. What you will do: The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking, and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self-Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. The Quality Improvement Team is seeking a dynamic Senior Management Analyst Supervisor. This is a management position responsible for the planning, development, and assessment of Operational Quality Assurance (QA) and review activities related to the administration of ESS programs. The position requires an enthusiastic candidate who displays: • Progressive thinking and a can-do attitude. • Highly proficient skills in both oral and written communication. • The ability to analyze data and think critically, creatively and strategically. • Subject matter expertise in the relevant program areas in order to direct a team responsible for management evaluations, validations of regional designated reviewers. • The ability to network, develop and maintain professional relationships with regional counterparts, other Departmental programs, and state and federal agencies. Responsibilities include implementing the quality assurance techniques used to measure successful performance outcomes for the monitoring of public assistance programs at the circuit/region level and coordinate operational and management improvements as a result of Quality Assurance activities. The incumbent must demonstrate the Department values of integrity, courage, accountability, respect, and excellence. DUTIES AND RESPONSIBILITIES: • Lead and supervise a team of Senior Human Services Program Specialists, including hiring, training, coaching, and performance management.