JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$5339.htmld Pledge for Success: We are dedicated to hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: Responsible for the overall guest experience as it relates to education, delivery and presentation of bistro food and beverage Primary Duties and Responsibilities: • Promotes superior guest service. • Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani. • Greets guests, explains bistro menu, answers questions, and makes suggestions regarding food, coffee, and additional beverage options. • Takes and delivers guest orders. • Performs all services as determined by establishment’s size and practices. • Performs Room service delivery duties. • Presents check, accepts payment, and makes change. • Performs side duties including cleaning tables, restocking-items, filling ice bins, set up, cleaning using compounds. • Has complete knowledge of the legal drinking age and procedures. • Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages. • Has knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities and thereby uses good judgment when serving alcoholic beverages. • Maintains confidentiality of sensitive information. • Performs other duties as assigned. Minimum Qualifications: • High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). • At least 1 year of experience in a food and beverage setting. • Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment. • Must be at least 21 years of age. • Must be willing to work in a smoking environment. • Must be willing to adhere to company health and safety measures. Preferred Qualifications: • Barista experience preferred Work Shift: Any (United States of America) Knock, knock. Hear that sound? That's opportunity!