Description Summary of Responsibilities - Coordination of insurance referrals for patients’ upcoming visits and procedures. Job Classification: Category III – No employee has occupational exposure to blood borne pathogens. Reports to: Office Manager Responsibilities - The duties and responsibilities of the Referral Coordinator include, but are not limited to: • Data entering and scanning patient referral information. • Contact primary care physicians, patients and in office departments and providers to obtain information necessary to schedule procedures and office visits. • Enter all demographic information provided into EMR system Allscripts. Create new patient charts. • Distinguish the type of services that are needed – ASAP verses screening verses office visit verse open access. • Mailing/faxing responses/letters to referring offices. • Document all information completely and thoroughly in patient’s chart • Text message appointment options to patients utilizing Artera texting app. • Document patient status post appointment to a no-show status and notify appropriate parties involved. • Discharge patient via certified letter from practice after following proper protocol and steps involved with notifying patient, PCP and usual provider in office. • Be of service for hospital booking sheet documentation upon patient being scheduled at hospital through OA process. • Be of service for printing prep instructions for procedures scheduled for OA department and address envelopes as needed. • Complete tasks timely, completely, and correctly. • Regular interaction with referring provider offices • Works cooperatively with all other employees in and out of the office. • Other duties as assigned. Physical Activities and Requirements Repetitive hand movement due to extended computer use Sitting for long periods of time Requirements • High School Diploma • Prefer Medical Referral Experience and or Allscripts EMR system • Organization and good communication • Knowledge of medical terminology a plus • Willingness to travel if needed