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Patient Service Representative - Phones - Comprehensive Primary Care

Esse Health · essehealth.com
St. Louis
Apply on Esse Health’s site
Posted 7 days ago. 3 more Patient Services / Front Office jobs in St. Louis, Missouri went up on company career pages this week. See the newer ones

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The job in short

A full-time Patient Services / Front Office role at Esse Health in St. Louis. Skills mentioned: Clinical, Insurance, Legal.

ClinicalInsuranceLegal

Details

Found
5 d ago · posted 2026-11-05
Location
St. Louis, MO
Pay (as listed)
$17.37 an hour

Full description

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. $750 SIGN ON BONUS ELIGIBLE!! Join Our Team: We are searching for a Patient Service Representative for our Comprehensive Primary Care Associates office located at 13303 Tesson Ferry! Opportunity: • Full-time opening • Monday - Thursday, 7:30 a.m. - 4:30 p.m. Friday, 7:30 a.m. - 2:00 p.m. • No nights, weekends or holidays • Outpatient clinical practice Day-to-Day: • Answer incoming calls for the office • Ask pertinent questions related to patient symptoms and relay this information to the provider • Schedule appointments • Handle faxes Who we are seeking (preferred): • The Patient Service Representative must project a positive and professional image over the phone, and in all interactions with patients and coworkers. • The Patient Service Representative will possess the ability to multi-task and stay organized • The Patient Service Representative will be driven by a strong desire to delivery quality customer service • Formal training which will probably be indicated by a high school diploma or equivalent. • 1 or more years of experience working with the public, preferably in a healthcare setting. • Knowledge of medical terminology, • Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc. • PC/Windows proficiency. • Willingness to assign high priority to patient comfort and satisfaction. • Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments. What We Offer: • Physician-led, supportive practice environment • Starting rate of pay is $17.37 up to $20.00/hour (based upon a variety of factors, including relevant work experience) • Benefits the first of the month following your hire date • Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous • Generous PTO policy + 9 paid holidays • 401k match + profit sharing • Tuition reimbursement • Wellness program • Opportunities for professional growth and mentorship • Emphasis on work-life balance EOE

Patient Services / Front Office jobs in the United States · All Esse Health jobs

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