Position Title: Audio Visual Technician Level I Department: Exhibits & Graphics & Audio/Video Employee Type: TSN - Team Spec FT Nexe Classification: Non-Exempt / Full-Time Direct Report: Manager of Audio/Visual Services Position Summary The AV Technician I supports the operation, maintenance, and repair of audiovisual systems that contribute to an engaging guest experience. This role primarily supports senior technicians in the installation and setup of A/V technology, including microphones, large displays, projectors, screens, digital signage, and basic sound systems. The technician will assist in tracking inventory and ordering supplies as needed. This position requires an understanding of AV systems and equipment, as well as strong communication, organization, and customer service skills. The AV Technician I must demonstrate a willingness to learn, a strong work ethic, and the ability to collaborate with team members and guests. This position is a flexible mid-day shift specifically looking for coverage from approximately between 1p and 9pm but can vary. Responsibilities: • Assist in the installation of AV systems according to industry standards. • Support project-specific work under the guidance of more experienced technicians. • Assist in maintaining accurate documentation of system installations. • Provide support for service tickets and basic troubleshooting. • Learn and apply knowledge of project drawings, schematics, and operation manuals. • Demonstrate effective communication and time management skills. Qualifications: • High School Diploma or equivalent. • 1-2 years of experience in the AV field. • Working knowledge of Mac and Microsoft systems. • Interest in obtaining Industry Certifications (e.g, Crestron, Medialon, Nware, Pharos, Vista) Commitment: I commit to Georgia Aquarium, Inc. to be a part of the following: Mission: Georgia Aquarium is a nonprofit committed to inspiring awareness and preservation of our ocean and Aquatic animals worldwide. Vision: To be the Premier Aquarium in the World for Science, Entertainment, Education and Conservation. Values: Respect, Teamwork, Integrity, Innovation, Leadership, Excellence, Appreciation & Inclusion