As a FedEx Intern, you will be working on projects gaining valuable, real-world experience in a professional environment as it relates to your field of study. This internship will provide hands-on exposure to the employee lifecycle while supporting the Miami Headquarters Human Resources team. The intern will contribute to projects related to process improvement, onboarding, policy review, manager resources, and AI-enabled automation, while gaining a broad understanding of HR operations and employee experience within a global organization. Essential Functions • Support Human Resources activities and projects across various stages of the employee lifecycle. • Assist with the documentation, review, and improvement of HR processes to promote consistency, efficiency, and an enhanced employee experience. • Support onboarding initiatives, including reviewing existing processes, identifying improvement opportunities, and helping develop resources that support new employees and managers. • Assist with the review, organization, and documentation of HR policies, procedures, and related materials. • Support the development and enhancement of manager resources, guides, tools, and other materials designed to improve the manager and employee experience. • Assist with process mapping and documentation efforts associated with evolving or harmonized HR processes. • Explore and support AI-enabled automation opportunities that can streamline administrative HR activities, improve access to information, and enhance process efficiency. • Conduct research, organize information, and analyze HR processes to identify trends, gaps, and opportunities for improvement. • Support regional HR initiatives and projects that may span Central America, the Caribbean, and South America. • Assist with the development of presentations, reports, communications, and project materials for HR stakeholders. • Collaborate with HR team members and cross-functional partners to support project execution and business priorities. • Gain exposure to a broad range of HR activities and processes, including recruiting, hiring, onboarding, employee relations, policies, and HR operations. • Participate in various networking and/or community service events. • Perform other duties as assigned. Minimum Education • Currently enrolled student or recent college graduate (within 6 months of graduation) at a college/university obtaining a 3.0 GPA or higher. • Degree: Human Resources, Industrial/Organizational Psychology, Business Administration, or related discipline. Minimum Experience • No experience required. Knowledge, Skills and Abilities • Ability to work productively, both independently and as part of a team. • Working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint. • Demonstrates strong interpersonal and communication skills. • Time management, organizational, and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities while maintaining a high attention to detail and accuracy. • Verbal and written communication skills necessary to communicate across business units and to all levels of management. • Ability to organize, document, and evaluate processes and identify opportunities for improvement. • Ability to research, synthesize information, and develop clear and user-friendly documentation, resources, and presentations. • Demonstrates discretion and professionalism when working with confidential or sensitive information. • Ability to collaborate effectively with employees, managers, HR team members, and cross-functional stakeholders. • Interest in learning and applying emerging technologies and AI-enabled tools to improve HR processes and the employee experience. Preferred Qualifications: • Senior undergraduate, recent graduate, or graduate student pursuing a degree in Human Resources, Industrial/Organizational Psychology, Business Administration, or a related discipline. • Interest in developing a career in Human Resources or people-related functions. • Academic, professional, or extracurricular experience related to HR, employee experience, organizational development, or process improvement. • Experience with process documentation, process mapping, research, or project coordination. • Interest in onboarding, policy development, manager enablement, and employee lifecycle processes. • Exposure to or interest in artificial intelligence, automation, and emerging technologies used to improve HR processes. • Strong written communication skills with the ability to develop clear documentation and resources for different audiences. • Strong organizational skills and attention to detail. • Spanish and/or Portuguese language skills preferred. • Demonstrated curiosity, initiative, adaptability, and willingness to learn across multiple areas of Human Resources. Summer 2027 Internship – Availability to work 40 hours/week for a 10-week program, June 7th – August 13th. Resumes should include the following information: email address, telephone number, name of college/university, degree, major, GPA, date of intended graduation (month & year). Domicile: This position will be onsite at 701 Waterford Way, Miami, FL 33126, five days per week. Pay Transparency: Salary is $25/hour for undergraduates and $30/hour for graduates. A $2,000 stipend is available for those relocating over 50 miles for an onsite or hybrid internship or co-op experience. For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected]. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave Act (FMLA) • Employee Polygraph Protection Act E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish)