At Northbay Health, the Metabolic and Bariatric Surgery (MBS) Program Coordinator is responsible for supporting and maintaining an MBSAQIP-accredited Center of Excellence through continuous compliance with accreditation standards, regulatory requirements, and evidence-based practice. Working directly with the MBS Director, the Coordinator plays a critical role in program operations, quality improvement, data oversight, education, and interdisciplinary collaboration. The Coordinator serves as a key liaison across Northbay Health departments and collaborates with the metabolic and weight loss program to support seamless patient navigation throughout the continuum of care (pre-operative, peri-operative, and post-operative). The Coordinator also collaborates with others, as appropriate, to support program initiatives, education, and quality improvement activities. Accreditation, Regulatory Compliance, and Program Oversight • Assists the MBS Director in managing and maintaining continuous compliance with MBSAQIP standards, Joint Commission (or equivalent) requirements, and applicable federal and state regulations. • Serves as the designated liaison between the center and MBSAQIP, ensuring timely communication, documentation, and readiness for site visits. • Actively participates in all MBSAQIP site visits and accreditation reviews for the center. • Maintains knowledge of accreditation criteria, regulatory standards, and organizational policies and serves as a resource to staff and leadership. • Supports the development, implementation, and ongoing maintenance of policies, pathways, and protocols aligned with evidence-based practice. • Serves as a liaison between the facility and all metabolic and bariatric proceduralists, including surgeons providing call coverage. • Assists in maintaining documentation of surgeon call schedules and ensures accessibility to departments involved in bariatric patient care. • Collaborates as required to support operational planning and workflow optimization. • Fosters collegial and collaborative relationships across departments and disciplines. • Maintains confidentiality of all related program information. • Demonstrates accountability for professional practice. • Participates in committees, task forces, and work groups as assigned. • Facilitates the Metabolic and Bariatric Surgery (MBS) Committee, including preparation of agendas, documentation of meeting minutes, and follow-up on action items. • Attends at least two of the three required MBS Committee meetings annually, including the annual comprehensive review meeting, and the majority of other meetings. • Performs other duties as assigned. Quality Improvement and Data Management • Oversees bariatric program data collection processes and verifies that data are accurate and consistent with patients' medical records. • Monitors outcomes data, quality indicators, and performance metrics to support patient safety and quality improvement initiatives. • Collaborates with management and program leadership to support the planning, implementation, and evaluation of quality improvement projects. • Works closely with the MBS Clinical Reviewer to ensure timely and accurate submission of data to the MBSAQIP Registry. • Identifies trends, variances, and opportunities for improvement and supports corrective actions. Patient Navigation and Coordination of Care • Supports patient navigation across Northbay Health services and coordinates care with the metabolic and weight loss program and other relevant departments. • Maintains knowledge of pre-operative, peri-operative, and post-operative processes, pathways, and protocols to ensure continuity and coordination of care. • Provides education and counseling to patients, families, and caregivers related to bariatric surgery, treatment plans, and available resources. • Partners with patients, families, interdisciplinary teams, and community resources to deliver coordinated, timely, and patient-centered care. • Communicates patient needs, concerns, and care coordination issues to appropriate members of the healthcare team. • Identifies patient safety risks and supports implementation of practices to reduce harm. Education • Bachelor’s degree in nursing. Licensure/Certification • Current RN license. • Certification in case management and/or nursing practice preferred. Experience • Three years of experience in a bariatric program and/or MBSAQIP-accredited Center of Excellence highly preferred. • Previous experience serving as a Bariatric Surgery (BS) Coordinator or Metabolic and Bariatric Surgery (MBS) Coordinator preferred. • Experience supporting accreditation, regulatory compliance, quality improvement, outcomes data collection, or clinical program coordination required. • Experience in bariatric case management preferred. • Experience working collaboratively with physicians and interdisciplinary teams in a bariatric or surgical specialty setting preferred. Skills • Strong interpersonal, verbal, and written communication skills. • Ability to collaborate effectively with physicians, clinical staff, and interdisciplinary teams. • Strong organizational skills with attention to detail and data accuracy. • Ability to analyze outcomes data and support quality improvement initiatives. • Proficiency with documentation systems and basic computer applications. Interpersonal Skills • Ability to interact in a professional manner with administration, medical staff, and hospital personnel. • Demonstrated ability to work as a team leader and member in developing and promoting high-performance work groups. • Positive relationship skills in working with physicians and multidisciplinary teams. Standards of Performance • Demonstrate performance by adhering to established policies and procedures and exhibiting the defined characteristics associated with attendance and punctuality. Physical Effort • Attendance is an essential function of the job. • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours • Monday through Friday, 8:00 a.m. to 5:00 p.m., based on business need.