Regional Network Trailer Specialist
U.S. Xpress · usxpress.com
Chattanooga
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A Specialist / Analyst role at U.S. Xpress in Chattanooga.
Details
- Found
- 7 d ago · posted 2026-11-05
- Location
- CHATTANOOGA, TN, US
Full description
Primary Position Purpose: Manage and coordinate trailers in a regional model to maximize return on invested capital. Work as a liaison between various departments to correct any imbalances/issues that occur, as well as provide visibility to pain points in your market. Position Functions: • Manage trailer network in assigned region to ensure optimal trailer supply in every market. • Single point of contact for all trailer needs in assigned region • Lead decisions on where equipment needs to land and/or shift to realign balances • Monitor revenue per trailer and trailer dwell in assigned region using various trailer reports. • Drive trailer utilization improvement by identifying and communicating high trailer dwell opportunities to appropriate departments and/or customers. • Collaborate with Account Management on customer change of business, closing of pool. Facilitates removal of trailers, updating of customer trailer pool type and commitments. • Drive maximum revenue generation of equipment by ensuring detention and trailer related accessorial fees are billed and paid. • Utilizes the Trailer Velocity Report to find unproductive trailers in all markets and works with Planning, Customer Service, XRA, Fleets, and Assets to get the trailers back in a productive state. • Works with Account Management on new OTR and Dedicated customer start-ups. Ensure requirements are being met by agreed upon timeline. o Participates in onboarding call. o Provides trailer locations o Confirms customer pool type and commitment are accurate o Confirms customer polygon is correct • Work with AM to vet trailer pool commitments monthly o Adjust as needed to ensure maximum utilization • Reconcile Terminal Yard checks o If spotted incorrectly, research and re-spot to correct location • Maintain trailer balance percentage targets by market and provide solutions for maintaining trailer network • Review and address trailer exclusions with appropriate customer service leaders and/or sales leadership to reduce rework and drive better trailer pool accuracy. • Communicates with Dedicated on new and existing business and associated trailer needs. • Create accountability with Account Management team for all assigned KPIs.
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