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Director of Residential Services

LifeStream, Inc. · lifestreaminc.com
New BedfordDirector
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The job in short

A director-level full-time Executive / Director role at LifeStream, Inc. in New Bedford. Skills mentioned: Compliance.

Compliance

Details

Found
6 d ago · posted 2026-11-06
Location
New Bedford, MA
Pay (as listed)
$90,000–$100,000 a year

Full description

Come join one of the area’s largest employers! See everything going at LifeStream on our Facebook and Instagram page LifeStream is an equal-opportunity employer Resume must be attached to your application to be considered. Schedule: Mon-Fri 8a-4p Salary: $90,000-$100,000 The Director of Residential Services provides strategic and operational leadership for residential programs serving individuals with Intellectual and Developmental Disabilities (IDD) and Acquired/Traumatic Brain Injuries (ABI/TBI). Reporting directly to the Vice President of Residential Services, the Director is responsible for the overall quality, compliance, staffing, fiscal performance, and service outcomes of approximately 34 residential locations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions to include the following: Leadership & Operations: • Provide leadership, supervision, and support to Assistant Residential Directors and assigned leadership staff. • Oversee the daily operations and performance of approximately 34 residential programs. • Conduct regular program reviews and site visits to monitor service quality, staff performance, and regulatory compliance. Person-Centered Services • Ensure the delivery of high-quality supports that promote dignity, independence, self-determination, community inclusion, and quality of life. • Monitor implementation of Individual Support Plans, behavioral supports, rehabilitation goals, and other service plans. • Advocate for the health, safety, and rights of individuals receiving services. Financial & Resource Management • Assist with the development and management of residential budgets. • Monitor program expenditures, staffing resources, and overall fiscal performance. • Review and manage Full-Time Equivalent (FTE) utilization and staffing patterns. • Ensure compliance with DDS add on hours contracted by location. • Implement strategies that support operational efficiency and responsible resource management. Full job description available upon request. Education: Bachelor's Degree in Human Services, Social Work, Psychology, Rehabilitation Services, Healthcare Administration, Business Administration, or a related field required preferred. Experience: • Minimum of five years of progressive leadership experience in residential services, human services, healthcare, developmental disabilities, brain injury services, or a related field. • Experience supervising management-level staff preferred. • Demonstrated experience with budgeting, staffing management, regulatory compliance, and residential operations. • Experience supporting individuals with IDD and/or ABI/TBI preferred Knowledge, Skills & Abilities: • Strong leadership, communication, and team-building skills. • Knowledge of person-centered service delivery principles. Requirements • Valid driver's license and acceptable driving record. • Ability to travel regularly between residential locations. • Successful completion of all required background checks. • Ability to participate in on-call responsibilities and respond to emergencies as needed.

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