Home Health Scheduler
Parx Home Health Care · parxhhc.com
Port St. Lucie
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The job in short
A full-time Patient Services / Front Office role at Parx Home Health Care in Port St. Lucie. Skills mentioned: Nursing, Clinical, Insurance, Compliance.
NursingClinicalInsuranceCompliance
Details
- Found
- 6 d ago · posted 2026-10-30
- Location
- Port St. Lucie, Florida
Full description
Our Home Health Scheduler is a critical role within the agency, responsible for scheduling home health visits, managing staff productivity, and supporting a range of administrative responsibilities to ensure smooth operations in the office. This position requires an individual with excellent organizational skills, the ability to multitask, and a strong focus on maintaining productivity levels for clinical staff.
This is a Full Time in office role Monday-Friday.
Job Duties:
• Coordinate and schedule skilled nursing, therapy (PT, OT, ST), and aide visits based on patient needs, physician orders, and insurance requirements, ensuring timely and appropriate care delivery.
• Assign clinicians based on skillset, availability, and location to optimize efficiency, minimize travel, and balance workloads.
• Monitor and adjust daily schedules to accommodate cancellations, urgent needs, and staff availability (e.g., sick leave, vacations).
• Communicate with clinicians to confirm availability, address scheduling needs, and ensure patient needs are met promptly.
• Contact patients and families to confirm appointments, manage changes, and address scheduling concerns to ensure a positive care experience.
• Track clinician productivity, visit completion, punctuality, and compliance with agency standards and regulatory requirements.
• Maintain accurate documentation in the EHR/scheduling system, ensuring all visits are logged, compliant, and billable.
• Collaborate with admissions to integrate new patients into schedules and ensure a smooth start of care.
• Support documentation workflows by assisting with required clinical forms, admission/discharge paperwork, and regulatory compliance.
• Coordinate with the billing department to verify visit authorizations and support accurate billing and reimbursement processes.
OTHER DUTIES:
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Requirements
• Ability to sit in front of and operate a computer for extended periods of time.
• Ability to verbally communicate effectively over the telephone, and in person.
• Ability to lift, carry and move objects of varying size weighing up to 20 pounds.
• Ability to travel to different physical locations in the course of work.
• Monday to Friday, with occasional flexibility needed to accommodate patient needs and last-minute schedule changes.
Benefits
What We Offer-Our Work/Life Balance
• A workplace where your ideas and voice actually matter
• Supportive leadership
• Competitive salary
• Health, dental, vision insurance
• 3 Weeks Paid Time Off & Holiday Pay
• Health, Vision, Dental Benefits
• 401K plus Employer Contribution
• Voluntary Life Insurance
• Critical Illness, Group Hospital Indemnity, Accident Insurance