Business Insights and Performance: Provide data-driven insights to accelerate sales performance across solution areas, support business planning and execution, and drive accountability through standardized reporting. Collaborate with Global Sales teams to address business intelligence needs, simplify tools, and consolidate reporting processes. Sales Operations and Process Improvement: Drive operational excellence by promoting the adoption of Global Sales Operations Center services, standardizing processes, improving tool utilization, and identifying opportunities to enhance sales productivity and organizational effectiveness. Partner with business leaders to provide recommendations, coordinate planning activities, identify risks and opportunities, and resolve operational escalations. Territory Planning and Management: Lead fiscal year territory planning and manage in-year adjustments to optimize market coverage and align sales resources with business priorities. Quota Distribution and Management: Lead quota distribution and in-year adjustments to support business performance and revenue growth. Leverage sales performance data to identify trends, recommend improvements, and collaborate with stakeholders to ensure effective quota planning and execution. Capability Development and Collaboration: Identify opportunities to strengthen team capabilities through training, knowledge sharing, and professional development. Promote cross-functional collaboration, peer learning, and continuous improvement across the global Sales Operations community. Proactively identify operational risks, escalate concerns appropriately, and promote responsible business practices. Embody our culture and values Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 10+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field OR equivalent experience. Master's Degree in Business Administration, Organizational Design, or related field. OR Bachelor's Degree in Business Administration, Marketing, Finance, Sales, Accounting, Information Systems, Social Sciences, or related field AND 12+ years experience in sales operations, project management, analytics, compensation, sales performance analytics, finance/business analyst, process improvement, business development, consulting, finance, marketing, or a related field 11+ years of experience applying analytical thinking and creative problem-solving in dynamic environments, with demonstrated ability to prioritize and adapt to evolving business needs OR equivalent experience. Experience managing and collaborating with vendor and partner teams, including establishing expectations, defining scope and service-level agreements, overseeing deliverables and quality, and driving accountability across domestic, international, and outsourced operating models Experience supporting the small and medium-sized business segment, including sales operations, segmentation, territory and coverage planning, and scaled or high-volume engagement models. Understanding of customer needs, purchasing behaviors, business economics, and the partner ecosystem supporting this segment