Overview The Residential Peer Support Specialist plays a vital role in supporting residents in our Women's Dual Diagnosis Program, a program that serves Women with a primary substance use disorder and a co-occurring severe and persistent mental illness. This service is highly structured, with integrated treatment to stabilize symptoms and engage clients in a program of maintenance, treatment, rehabilitation, and recovery. The Peer Support Specialist uses personal lived experience, trauma-informed care, and peer-based approaches to empower residents in their recovery and daily lives. Qualifications • Preferred age 21+ with a high school diploma or GED. • Certified Peer Support Specialist (CPSS) certification highly recommended; candidates not yet certified must be committed to obtaining certification as soon as possible. • Able to pass initial and random drug screenings. • Knowledge of behavioral health disorders and willingness to expand expertise. • Strong written and verbal communication skills. • Resourceful, confident, and skilled problem solver. • Maintains confidentiality (42 CFR, HIPAA). • Works well independently and as part of a team. • Valid driver’s license and insurable under agency policy. • Good stress management and ability to follow directives. • Flexible schedule (evenings, weekends, holidays). • Non-judgmental, caring, and growth-oriented attitude. • Self-motivated, adaptable, and optimistic. • Trauma-informed and culturally competent approach. Duties and Responsibilities • Training and Certification – Complete and maintain all required certifications (e.g., Medication Aide, First Aid/CPR, Confidentiality, Ethics, Cultural Competency, De-escalation, Trauma-Informed Care, Crisis Management). • Referral Coordination – Partner with the Case Manager to complete referrals, connect with prospective residents, and ensure interim support is provided as needed. • Resident Engagement – Foster a positive, therapeutic, trauma-informed environment; model positive behaviors and coping skills; assist with communication, problem-solving, and recovery strategies. • Treatment Participation – Facilitate resident orientation, promote skill-building and advocacy, provide transportation as needed, participate in treatment team meetings, and assist with discharge or temporary placements. • Clerical Tasks – Answer phones, complete documentation (behavioral observations, incidents, group and progress notes) accurately and promptly. • Peer Support Services – Conduct one-on-one peer sessions, help residents set goals, track progress, and collaborate with treatment teams.