Location West Fargo Job Description: Build Your Career at Gate City Bank Location: West Fargo Work Location Type: In-Office, Full-Time Schedule: • Monday - Friday: 9:00 AM - 6:00 PM • Rotating Saturdays: 8:45AM - 12:15PM Pay: $17.75-$18.75 per hour Gate City Bank is looking for a service-driven Customer Service Representative to support customers at our West Fargo Office. This full-time role focuses on day-to-day banking services, relationship building delivering an exceptional experience. If you enjoy helping others, take pride in accuracy, and thrive in a team environment, this role may be for you! How You’ll Make an Impact: · Assist customers with routine banking transactions while providing a welcoming, professional experience. · Support customers in opening new accounts and understanding products that fit their financial needs. · Maintain balanced cash drawers and follow all cash-handling expectations. · Adhere to Bank policies, security guidelines, and customer service standards. What We’re Looking For: · High school diploma or equivalent. · 1-2 years of experience in customer service, retail, cash handling, or sales preferred. · Strong attention to detail and accuracy. · Positive attitude and genuine desire to help others. Compensation & Perks: • Pay Range: $17.75-$18.75 • Saturday Incentive: Extra $5 for any Saturday worked! • Consistent Hours: Guaranteed 40 per week scheduled for the hours of 9:00 AM until 6:00 PM Mondays through Fridays, and 8:45 AM-12:15 PM on Saturdays! • Advancement Opportunities: • Eligible part-time and full-time team members may access a comprehensive benefit package that includes medical, dental and vision coverage options, 401(k) with match, PTO, wellness options, and more! Full details can be found at gatecity.bank/careers. At Gate City Bank, we believe work should be meaningful. Our teams are rooted in community, guided by integrity, and focused on making a positive difference — creating a “Better Way of Life” for our customers, communities, and team members. EOE/including Disability/Vets Member FDIC