Location Fargo Hornbacher's Village West Job Description: Location: Fargo Hornbachers Village West Schedule: In-Office, 9-6 M-F, Rotating Saturdays 8:45-12:15 Gate City Bank is hiring a full-time Customer Service Representative to support daily operations at our Fargo Hornbachers Village West Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment. Responsibilities: • Create a warm, helpful experience by assisting customers with everyday banking transactions • Build relationships by identifying ways to make banking easier and more rewarding • Open new accounts and educate customers on products and services that fit their needs • Balance cash drawer and maintain accuracy • Follow all service, security, and compliance guidelines Experience: • High school diploma or equivalent • 1–2 years of experience in customer service, retail, cash handling, or sales preferred • Strong attention to detail and a commitment to doing things right • A positive, upbeat attitude and a genuine desire to help others Compensation & Benefits: • Pay Range: $17.75-$18.75/hr • Saturday Differential Pay: +$5/hr • Guaranteed full-time hours! • Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers. EOE/including Disability/Vets Member FDIC