Description We are looking for an enthusiastic and professional Centralized Scheduling Representative to join our growing team. As a Centralized Scheduling Representative, you will be the primary point of contact for our patients and will play a key role in creating a positive experience for them. You will be responsible for greeting patients, routing calls, scheduling appointments, processing consults, registering and scheduling patients. Essential Functions: • Greet patients over the phone in a professional and friendly manner. • Register new patients and update established patient demographics. • Schedule patient appointments for consultations, medical procedures and follow-up visits. • Accurately enter all insurance information • Process incoming consultation requests and return statuses to the requesting physician office. • Indexing of consultation requests and external office records • Initiate the process of obtaining an HMO authorizations • Handle patient concerns and complaints in a professional and courteous manner • Follow all policies and protocols of the Central Scheduling Manager. If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to apply for the Centralized Scheduling Representative position. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life PM20 Requirements • Qualified Applicant should have at least 1 year experience in customer service environment, medical office preferable. • Excellent oral and written communication skills required. • Knowledge of GE-athenaPractice management software beneficial but not required. • Knowledge of Microsoft Office software beneficial but not required. • Ability to operate a computer and basic office equipment required. • Ability to operate a multi-line telephone system. • Ability to establish and maintain effective working relationships with patients, team-members, and other co-workers. • Must be well organized and detail oriented. Work hours: Full Time | Monday-Friday |7:30am-4:30pm with occasional overtime