Gain knowledge of risk management systems and policy types. Enter risk management education completions and premium credits in policy management system. Respond to customer inquiries and requests in a timely manner. Provide operational support to Risk Consultants, including live education programs and onsite risk assessments. Assist with quality assurance review of risk management education materials and resources. Assist with operational team projects, development of standard operating procedures, and ongoing quality improvement efforts. Assist with various other duties and project work as assigned.