Pay and Benefits • Starting hourly rate determined by experience and qualifications • Monday - Friday 8:00a.m. - 5:00p.m. • Quarterly profit sharing bonus opportunity • Annual holiday bonus based on company performance • 401k retirement contribution matching – 50% company match up to 6% of your annual wages • Company covers about 80% of the cost of medical insurance for you and your family • Company covers 100% of the cost for a life-insurance policy • Company covers 100% of the cost for both short and long-term disability insurance policies • Children of long-term employees can apply for company scholarships • Paid personal time available for use as it accrues (max of one week per year) • One week of paid vacation after 6 months • Two weeks of paid vacation after one year Primary Responsibilities: • Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc. • Exhibit mentality of problem-solving that helps uncover solutions to customer needs • Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs • Provide proactive, accurate, timely communication to the customer in the customer’s preferred method (email, fax, phone, text) • Confirm framers are ready for material and drivers the day before the required delivery date • Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process • Engage sales management on significant inquiries to help maximize the probability of success • Monitor the overall goals and results of the facility, and the entire company on a regular basis • Provide feedback related to the market conditions • Cooperate with teammates both within, and outside the Sales Dept. • Assist other representatives with their daily activities when needed Physical & Work Requirements: • Ensure professional appearance appropriate for meetings with managers or clients • Requires ability to perform primary job responsibilities while spending long periods of time at a computer • May require travel to the office in extreme weather conditions Required Background, Competencies & Expertise: • Tremendous drive for results • Highly proactive and takes great initiative; proven self-starter; goes the extra mile • Strong customer orientation with proven relationship building skills • Tremendous responsibility and ownership of customer challenges • Proficient in utilizing required software applications (SAP, Microsoft Office, etc.) • Strong written and oral communication skills • Strong cooperation and collaboration skills • Composure • Instills trust and confidence • Highly detail-oriented and very thorough • Strong numerical abilities • Excellent organization skills • High learning agility Preferred Background, Competencies & Expertise: • Proven experience in a role responsible for managing the needs of customers • Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results • Background in the steel industry or a related field • Bachelor’s degree in Business Administration or related discipline or equivalent work experience