We are seeking a outgoing, energetic and professional Front Desk Agent to join our team! In this role, you will be the first point of contact for our guests, ensuring a seamless check-in and check-out experience while providing exceptional service. Key Responsibilities: • Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner. • Secure payments, verify billing details, and process adjustments as needed. • Handle guest inquiries, requests, and concerns promptly and professionally. • Provide accurate information about hotel services, amenities, and local attractions. • Maintain high-quality service standards to enhance guest satisfaction. • Anticipate guest needs and implement creative solutions to exceed expectations. • Uphold brand standards and company policies while ensuring a welcoming and well-organized front desk environment. Qualifications: • A positive, problem-solving mindset with a passion for guest satisfaction. • Strong communication and interpersonal skills. • Ability to multitask in a fast-paced environment. • Experience in customer service or hospitality preferred. • Proficiency in using hotel management software is a plus. Benefits: Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. If you thrive in a guest-focused role and enjoy delivering outstanding service, we’d love to have you on our team!