Lead the operations strategy for the content and catalog management system by using deep expertise in the marketing tools and capabilities, front-end components, back-end integrations, page templates, etc. Establish and maintain a shared understanding of tools, workflows and standard operating procedures (SOPs) across FTE and supplier teams through training materials, enablement sessions, and up-to-date documentation and ongoing enablement on how capabilities are operationalized end to end. Define, run and approve end-to-end testing of new platform features, including test scenarios, acceptance criteria, defect triage with engineering partners and go/no-go decisions for production deployment. Understand current platform architecture, integration patterns and data flows across content, catalog, commerce, and product information systems, and contribute to discussions with engineering partners. Conduct deep dives into existing authoring workflows by mapping effort and processes, benchmarking the time and steps per task, identifying friction points and maintaining a prioritized list of feature enhancements for platform and engineering partners. Embody our Culture and Values Bachelor's degree in computer science, Information Systems, Computer Science, Engineering, or related field AND 2+ years of experience in Marketing Technology, Technical consulting, Content Management Systems, eCommerce Operations, or related experience OR equivalent experience Hands-on experience setting up and running enterprise or headless content and catalog management platforms such as Adobe Experience Manager or Adobe Commerce, including templates, front-end design system, back-end authoring components and authoring workflows. Hands on experience in building and maintaining front-end tools, back-end integrations (APIs, data pipelines, connectors) and automated build, test, and validation workflows, including launch-readiness quality gates. Working knowledge of front-end technologies (HTML, CSS, JavaScript) and component-based design, with the ability to inspect, troubleshoot and validate how pages render. Experience with APIs and JSON, including testing and validating integrations with marketing tools Understanding of back-end integrations and data flows between content, catalog, product information and commerce systems, including tracing and diagnosing publishing or sync issues. Experience in building test frameworks, running end-to-end and regression testing, and owning release readiness and go/no-go decisions for production. Experience building low-code applications, automations, or plugins (for example, Power Apps, Power Automate, or Copilot Studio) to solve workflow problems. Working knowledge of SQL, Excel or Power BI for analyzing workflow effort and performance. Experience with cloud platforms (Azure preferred) and automated build, test and release tools such as Azure DevOps or GitHub Actions.