Collaborate with engineers, product managers, and customers to gather requirements, provide feedback, and deliver effective solutions. Instrument data and develop key metrics to measure product usage, effectiveness, and customer satisfaction, enabling data-driven decision making. Design, develop, and implement new identity management components, features, and platform enhancements. Debug, troubleshoot, and resolve complex live site issues across compute, networking, storage, and distributed systems. Author and maintain engineering documentation, including design documents, architecture reviews, and troubleshooting guides. Partner with cross-functional teams to improve system reliability, scalability, performance, and operational excellence. Analyze production telemetry and customer feedback to identify improvement opportunities and drive continuous enhancements. Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.