Job Summary: WHAT THIS ROLE WILL DO • Cash Handling; Opening Procedures and Closing Procedures • Maintain superior customer service both in person and over the phones • Answer phone with prompt and courteous attitude • Guest Relations • Will Call/Sales/Coat Check Window • Running Ticketmaster Program on Computer for Sales • Processing Opening and Closing Paperwork • Knowledge of Talent and Entertainment • Have a positive attitude WHAT THIS PERSON WILL BRING Required: • Working Knowledge of Phone Handling, Cashiering, Customer Service • Entry level knowledge of basic computer operation and Point of Sales systems • Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail • Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment • High School Diploma Preferred: • Previous Ticketing experience • Working knowledge of Windows based PC programs • Bilingual proficiency in English and Spanish is highly desirable Physical Demands/Working Environment: • Working environment is fast-paced • Position requires repetitive use of arms for answering busy phones and typing