The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations and technology. The Agency has closed more than $100 billion in real estate transactions since 2011, comprising over 170+ offices in 17 countries and counting. The Position: The Agent Services Coordinator will manage the day-to-day needs of all agents in our Brentwood, Venice & Manhattan Beach offices. Responsibilities generally include use of our proprietary platforms, in-person troubleshooting, and daily interactions with luxury real estate agents. This individual will be responsible for a unique set of day to day tasks within the organization, but will function as part of our corporate team. What You’ll Do: • Oversee general reception items, office organization, and daily office management. • Act as the primary liaison between the office and various departments such as Marketing, Agent Experience, etc. • Maintain office supplies, equipment, and ensure grab-and-go marketing collateral is neat and organized for agent use. • Assist with in-office meetings and events, including space preparation, setup, and breakdown. • Collaborate with fellow office staff to ensure a positive experience and culture for the agent community. • Assist with administrative transactional tasks, possibly including processing leases and facilitating commission checks. • Coordinate facility management, including equipment troubleshooting, and repair coordination. • Manage relationships with office agents, understanding their immediate business needs and advising them on how to utilize marketing tools and resources. • Actively use proprietary tech systems to create various deadline-oriented marketing materials, including listing presentations, listing collateral, and industry-specific advertising. Execute small adjustments and quick fixes to existing marketing materials. • Assist agents with simple marketing requests, and in-person troubleshooting. • Adhere to brand standards in all marketing materials, and facilitate agent adoption of those standards in all assets produced. • Will work 4 days/week in Brentwood; 1 day/week alternating between Venice and Manhattan Beach offices Who You Are: • Bachelor’s Degree preferred. • 0-2 years of experience in office administration, marketing, and/or customer service. • Real estate industry and/or luxury brand experience or strong interest is a plus • Excellent Customer Service skills • Proficient use of Canva and basic design understanding (production level) • Prior Google Suite, Adobe Acrobat DC, DocuSign, and Zip Forms experience is a plus. • Must be tech-savvy and comfortable with the usage of general business software • Self-starter mindset • Ability to travel between multiple office locations as needed • An interest in client services and relationship-building • Ability to prioritize and multitask • Excellent written and verbal communication skills • Strong attention to detail • Strong organizational skills Benefits & Perks: • Paid time off • Professional development budget • Comprehensive health benefits • 401(k) • HSAs FSAs • Employee Assistance Program (EAP) Compensation: Base Salary - $23-25/hour USD. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position.