The Role Neptune North is looking for a Site Lead to support the smooth running of our new Columbus, Ohio office, and play a key role in building and growing the Neptune North business and team’s culture. This role will be based in our Columbus, Ohio office. This person will play a key role supporting office operations, business administration, and team coordination – ensuring day-to-day activities run seamlessly while supporting the USA Country Director across all business management and operations. The ideal candidate is proactive, organized, and energised by collaboration, variety, and a rapidly evolving environment. Responsibilities will include: Business Administration/Executive Assistant • Act as the “go-to” person for administrative needs in the Columbus office • Support office agenda, one-off initiatives and other ad-hoc project, tracking and prompting on key deliverables and follow-up on outstanding items • Support the design and implementation of internal business processes and operations, as well as maintenance of reports, databases, trackers, files as needed Office Management • Assist with the setup of the office, including vendors, suppliers, and basic infrastructure • Support with workplace safety • Manage office inventory and supplies, ordering new supplies and equipment when required • Oversee employee and visitor logistics to ensure smooth office use and experience Teaming and Culture • Play a pivotal role in helping build a positive and inclusive Neptune North culture • Be the central POC for office and business admin queries from junior cohorts, building relationships to understand overall engagement • Build strong relationships across Neptune North's international offices, helping to create a joined up, collaborative culture. HR Operations • Support with recruiting coordination, tracking pipeline, preparing offer letters • Onboarding coordination • Ensuring appropriate documentation and collecting personal info • Managing pre-joining process, ensuring equipment arrival and setup • Organizing day 1 arrival, coordination with accounts, and general assistance with first week set-up • Supporting on ad-hoc HR related tasks Finance and Accounting • Assist with processing and tracking invoices and expenses in coordination What makes a great candidate • Strong leadership, communication and organizational skills • Proactive, resourceful self-starter with a can-do attitude • Handles sensitive and confidential information with discretion and professionalism, maintaining appropriate boundaries while being approachable and trusted by the team • Comfortable with ambiguity and adaptable to change • Pragmatic, solutions-focused approach • Able to work autonomously with direction and guidance • Bachelor’s degree from qualified college or university required