This application is for our Liberty Place location in Philadelphia, PA. Starting pay is $13/hr Saxbys is a coffee company headquartered in Philadelphia! Are you tired of the same old grind? In search of a flexible, supportive environment? Are you dedicated to serving your community? Saxbys’ cafe team members are more than just baristas. You’ll get hands-on experience in food and beverage production, community leadership, and hospitality while working with fellow peers at your university’s campus! We understand it takes more than a decked-out food and beverage menu to become a beloved cafe on campus. It takes teamwork, a drive for community, and magnetic energy from an all-student team helping fellow students achieve their collegiate goals. We are redefining what it means to be a cafe, creating a culture that fosters students to run their own impactful business to serve their community. Our mission is to “Make Life Better” and be leaders of cutting-edge initiatives focused on student engagement and empowerment. Be part of the Saxbys team that’s making life better--join us as a cafe team member and help us provide a great experience to students on campus. Apply today! Duties and Responsibilities: Guest Engagement and Hospitality • Engage with cafe guests to create a culture of hospitality • Understand the entire food and beverage menu to provide suggestions to guests and answer any questions they may have • Effectively manage and solve guest recovery situations when they occur Operational Efficiency • Ensure cleanliness and organization throughout the entire cafe • Efficiently complete all tasks and prep as assigned by Team Lead and/or Cafe Executive Officer (C.E.O.) Self-Leadership • Demonstrate open communication, self-awareness, and the ability to take initiative to improve cafe operations and atmosphere • Collaborate with a diverse team in a fast-paced service environment to live Saxbys Mission and Core Values • Punctuality--arrive in your Saxbys uniform on time and prepared to work Qualifications: • Exceptional communication skills • Previous hospitality experience preferred, but not required • Previous food and beverage experience preferred, but not required • Ability to remember and recall details of a complex menu and operations Physical Requirements: • Able to stand, walk, and smile for extended periods • Able to stoop and kneel • Push, pull, lift or carry up to 35 lbs • Ascend or descend ladders, stairs, ramps All team members will support, exhibit, and promote Saxbys Mission Statement - Make Life Better - and Core Values in all daily activities. Our Core Values are: • We Live with Pride, Passion & Purpose • We are a Community Serving our Community • We embrace being O.D.D. (Outgoing, Detail oriented, and Disciplined) • Profit creates Opportunity • Care Personally and Communicate Openly • Serve Yourself by Serving Others