Job Description: • Collaborate with business stakeholders to define requirements and, if applicable, create user stories. • Assess testing capability and capacity, developing comprehensive test plans in conjunction with the Program Manager. • Develop Business Test Plans, secure necessary approvals, and ensure appropriate test accounts are provisioned and conditioned. • Manage defect logging and retesting until resolution. Key Deliverables: • Test Plans and Scripts • Test Account Conditioning • Execution of Testing, including stakeholder approvals (e.g., Business Test Manager, Program Manager, Business Sponsor) for closed scripts. • Testing Exit Reports submitted by code freeze, requiring Program Manager approval and submission to the Assigned Test Manager. • Daily Status Reports covering testing level of concern, summary, requirements, burndown plan, defect lists, tollgates, status, and test cases. Important Considerations: • This is an individual contributor role requiring 6-8 years of experience. • Working hours are 8 AM - 5 PM EST (North America). ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.