Control Architecture (Design) Individual Contributor • This individual contributor role supports Operations by working directly with SME/POC to understand Key Processes (Activity) and determine appropriate control set up to meet Minimum Control Design Requirements (MCDR) in accordance with the Control Standards. • Individual will work across Credit, Collections or Recovery (CCR) to ensure proper understanding of process and document new or revised controls. • They will work with MCA to document Controls in Citi Risk & Controls System, verifying each attribute to ensure successful Control or Business Risk and meet all requirements for a Control Design Assessment (CDA). • Understanding of Automation type & can work with Automated, Semi-Automated and Manual Controls • Understanding of GPMP and Risk Taxonomies • Proper design and overall set up • Individual should also have a firm understanding of US and Canada regulatory obligations and policy guidelines that are tied to Key Controls within Operations • Individual will work with Legal, Risk, ICRM and other key 2nd and 3rd Line partners to ensure accurate Control design • Individuals will be responsible for building controls related to projects or Issues (CAPs) and will need to work independently within the project team or Issue timeline & ensure no delays in meeting target dates • Team should have an “ownership” mindset to know when to escalate concerns in work or timelines to Issue Management • This teams book of work varies based on the number of projects / Issues within the businesses. • Preferred Key skill set: • Understanding of current MCA environment • Strong written and communication skills with senior leadership; Individuals will be working with key business leaders within CCR • Familiarity with BRD creation for semi-automated Controls (Control exception reporting) SHIFT: Night Shift /NAM Shifts ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.