Position title: Key Account Manager Experience: 2+ Years Notice period: Immedidate joiner Location: Bangalore Skill set: Sales, International sales, Business development, end-to-end sales, B2B, Customer Success with revenue targets, or Client-facing Sales. Key Responsibilities Own relationships and act as the primary point of contact for assigned accounts. Build strong relationships with key decision-makers and stakeholders. Conduct structured discovery to understand customer goals, processes, challenges, and success metrics. Identify upsell, cross-sell, and expansion opportunities within existing accounts. Own the renewal process and proactively manage at-risk accounts. Conduct account reviews/QBRs with customers and track business outcomes. Manage opportunities from discovery through commercial discussions. Maintain accurate account, opportunity, contact, and renewal information in HubSpot. Collaborate with delivery teams to ensure customer expectations are met. Forecast portfolio revenue and maintain a healthy expansion pipeline. Requirements 4–8 years of experience in B2B Account Management, Customer Success with revenue targets, or Client-facing Sales. Proven experience in expansion/upsell revenue, not just account retention. Strong consultative selling and discovery skills. Comfortable selling multiple services/solutions. Experience working with senior decision-makers, preferably US-based clients. Strong commercial communication and negotiation skills. Excellent CRM discipline; HubSpot experience is a plus. Preferred SaaS, Marketing Services, or GTM experience. Experience conducting QBRs / structured account reviews. Experience managing renewals and expansion across a portfolio.