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Site supervisor

Gokhana · gokhana.com
MumbaiOn-siteLead / Manager0–4 yrs
Apply on Gokhana’s site

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The job in short

Food and beverage site supervision for client employees, managing vendor staff and SLAs.

Details

Found
26 d ago · posted 2026-05-11
Location as listed
Mumbai, Maharashtra, India
Role
Food Service Site Supervisor
Source
The company’s own careers site

Full description

About Site Supervisor: To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. • The Site Supervisor role is a high intensity, high responsibility and hands on role. • The role requires an individual to be highly involved in the day-to-day operations and be able to track and follow up on service levels. • Key deliverables. • Maintain healthy relationship with client/employees. • Vendor relationship & on-the-go training. • Managing and minimizing process and system deviations. • Managing delivery SLAs and maximizing customer satisfaction. • Engaging vendors & maximizing their business involvement. Roles & Responsibilities: • Ensuring friendly, efficient and professional food & beverage service is provided to all employees of clients. • Familiarize yourself with events to ensure employee requests and needs are met. • Supervise team members of the vendor partners to ensure smooth daily operations. • Actively resolve complaints and challenges presented by the employees. • Conducting vendor partners training and ensuring all their staff are competent in-service procedures. • Impeccable grooming and personal presentation. • Ability to maintain high and consistent standards. Requirements The ideal candidate should possess the following qualities: • Bachelor’s degree or equivalent. • 0-4 years of Experience. • Food-Tech experience preferred. • Hotel Management. • Local language is mandatory.

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