Position Overview The Production Head for the Refurbishment Unit will be responsible for leading and managing the entire production process, ensuring the efficient refurbishment of pre-owned two-wheelers in accordance with quality standards and timelines. This role requires a hands-on leader with a strong background in production management, quality control, and team leadership — someone who can track plan vs. actual performance, proactively identify bottlenecks and floor-level problems, assess and build manpower capability, and work alongside the Workshop Manager to keep attrition under control. Key Responsibilities 1. Production Planning • Develop and implement production schedules to meet refurbishment targets. • Track plan vs. actual production on a regular (daily/weekly) basis and drive corrective action to close gaps. • Collaborate with other departments to ensure seamless coordination of resources. 2. Quality Control • Establish and enforce quality control standards for the refurbishment process. • Implement rigorous inspection processes to ensure the highest quality of refurbished products. 3. Team Leadership • Lead, mentor, and motivate a team of technicians, and support staff. • Foster a culture of continuous improvement and accountability within the production team. • Assess manpower ability and skill levels on an ongoing basis; identify capability gaps and high performers. • Work closely with the Workshop Manager to monitor and manage attrition on the shop floor, including retention and engagement initiatives. 4. Operational Efficiency • Identify and implement process improvements to enhance efficiency and reduce turnaround time. • Monitor and analyse key performance indicators to optimize production processes. • Proactively walk the production floor to identify bottlenecks and operational problems before they impact output. • Diagnose root causes of recurring floor issues (delays, rework, part shortages, workflow gaps) and implement fixes. 5. Inventory Management • Oversee inventory levels of spare parts and materials required for refurbishment. • Coordinate with procurement to ensure timely availability of the required components. 6. Health and Safety Compliance • Ensure strict adherence to safety protocols and regulations within the refurbishment unit. • Conduct regular safety audits and implement corrective actions as needed. 7. Training and Development: • Identify training needs and opportunities for skill development within the production team. • Conduct training sessions to enhance the technical capabilities of team members. Requirements Required Skills • Bachelor's degree in mechanical engineering or a related field. • Proven minimum 13 - 18 years of experience in production management, preferably in the automotive or refurbishment industry. • Ability to track plan vs. actual production data and drive corrective action on gaps. • Proven ability to identify bottlenecks and resolve floor-level production problems firsthand. • Experience in manpower capability/ability assessment and structured training delivery. • Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team. • In-depth knowledge of quality control processes and production efficiency. • Excellent problem-solving abilities and a proactive approach to overcoming challenges. • Familiarity with health and safety regulations in a production environment. • Strong organizational and communication skills.