Description Job Summary: The restaurant server is responsible for greeting and seating guests, taking food and drink orders, delivering food and beverages, and ensuring overall customer satisfaction in a timely and friendly manner. Servers must maintain a clean and organized work area, collaborate with kitchen and bar staff, and assist with other duties as needed. Key Responsibilities: • Greeting and Seating Guests: • Welcome guests to the restaurant, provide menus, and offer assistance with seating. • Explain the menu, including specials and promotions, and answer questions about menu items. • Taking Orders: • Accurately take food and drink orders from guests and relay them to kitchen or bar staff. • Make recommendations based on guest preferences and dietary restrictions. • Ensure all special requests or modifications are communicated to the kitchen. • Serving Food and Beverages: • Deliver food and drinks to tables promptly and accurately. • Check back with guests to ensure satisfaction and attend to any additional needs. • Refill drinks and bring extra condiments as needed. • Maintaining Cleanliness and Organization: • Keep work areas, tables, and dining areas clean and organized. • Bus tables after guests finish eating and prepare them for new guests. • Handling Payments: • Present checks to guests, process payments (cash, credit card, etc.), and provide change as necessary. • Operate the register and ensure accurate billing. • Customer Service: • Provide exceptional service to create a positive dining experience. • Address guest complaints or concerns in a professional and timely manner. • Ensure guest satisfaction and go above and beyond to meet their needs. • Team Collaboration: • Work closely with kitchen, bar, and other service staff to ensure smooth operations. • Assist other team members as needed, including clearing dishes, restocking supplies, or covering shifts. • Other Duties: • Help with opening or closing the restaurant, including cleaning and setting up for service. • Maintain knowledge of the menu, daily specials, and promotions. Requirements Qualifications: • High school diploma or equivalent. • Previous experience in food service or customer service preferred. • Strong communication and interpersonal skills. • Ability to multitask and work in a fast-paced environment. • Excellent customer service skills and a friendly attitude. • Ability to stand, walk, and carry heavy trays for extended periods. Work Environment: • Fast-paced, busy restaurant setting. • Ability to work evenings, weekends, and holidays as needed.