Description The Groundsman is responsible for maintaining all Brightwild properties in a clean, safe, and professionally presented condition. This role ensures that exterior spaces, common areas, parking lots, and building structures reflect Brightwild’s brand standards before a guest even reaches their unit. The position requires mobility between properties and a strong focus on safety, consistency, and execution. Key Responsibilities General Responsibilities • Maintain reliable attendance and adhere to assigned work schedules. • Follow all Brightwild Standard Operating Procedures. • Maintain a professional appearance and represent Brightwild positively. • Keep work areas, storage areas, and equipment clean and organized. • Communicate effectively with Housekeeping, Facilities, Guest Experience, and management teams. • Report accidents, injuries, unsafe conditions, property damage, or guest complaints immediately. • Participate in required training sessions and safety meetings. • Follow all federal, state, and local regulations as they apply to company operations. • Perform additional duties as assigned to support overall property operations. Customer Service • Interact with guests in a courteous, professional manner. • Address minor guest concerns when encountered and escalate issues appropriately. • Promote a welcoming and service-oriented atmosphere across all properties. Grounds & Exterior Maintenance • Remove chewing gum from brick surfaces, walkways, roadways, and pool areas. • Spot clean stains from concrete and exterior building surfaces. • Pressure wash walkways, pool decks, stairwells, driveways, and other exterior areas. • Maintain parking lots and exterior grounds in clean and safe condition. • Inspect properties daily for cleanliness and presentation standards. Safety, Sanitation & Security • Understand all emergency procedures and act accordingly when needed. • Identify and address safety hazards before incidents occur. • Use proper lifting techniques and follow OSHA safety standards. • Utilize required personal protective equipment (PPE). • Maintain wet floor signage and safety markers when necessary. • Keep equipment in safe working order and storage areas compliant with safety standards. Requirements • Valid driver’s license required. • Minimum three years of driving experience in the United States. • Experience operating small equipment such as power washers and floor scrubbers preferred. Skills & Abilities: • Ability to identify safety hazards proactively. • Strong work ethic and ability to work independently. • Clear communication skills. • Ability to follow structured procedures and checklists. • Physical Requirements • Frequent lifting, pushing, pulling, and carrying up to 60 lbs. • Frequent bending and kneeling. • Continuous standing for extended periods. • Full mobility required between multiple properties. • Ability to climb stairs regularly. • Ability to operate a pickup truck safely. • Regular use of cleaning chemicals and power equipment. • Use of protective gear including rubber gloves and protective eyewear as required. Equipment Operated • Power washer • Floor scrubber • Hand tools • Company vehicle (pickup truck or van) Work Environment & Schedule • Travel required between Brightwild properties. • Schedule may include nights, weekends, and holidays based on operational needs. • Brightwild operates seven days a week, 24 hours a day. Scheduling flexibility is required based on business demand.