Description Provide genuine and extraordinary service to all guests in order to exceed their expectations. Use teamwork and enthusiasm while serving food and beverage using proper service techniques. Requirements • Have availability to work a variety of hours, including weekends and holidays. • Follow all systems, policies, and procedures as outlined in the Employee Handbook • Provide genuine hospitality to all guests and provide them with an experience that exceeds their expectations • Successfully complete alcohol awareness training and/or food handler training course(s) • Be committed to teamwork and have a pleasant attitude • Comply with all safety and sanitation guidelines • Follow all steps of service as outlined in the employee handbook • Have knowledge of all food and beverage menus in order to answer questions and provide the guest with what they want • Comply fully with all allergy, dietary restriction, and modification procedures • Maintain accurate guest orders and accurately account for all items ordered and delivered to the guest • Be proficient in the use of equipment including POS terminals, credit card terminals, coffee machines, etc. • Accomplish other duties as instructed by management when applicable • Maintain honesty and integrity in all aspects of employment • Safely move chairs and tables as needed • Communicate clearly and hospitably with guests and teammates • Effectively service multiple guests at multiple tables simultaneously • Be able to carry multiple plates of food safely and cleanly • Be able to use a tray to carry multiple drinks when applicable • Be able to multitask while maintaining a calm and professional demeanor • Be able to work in a space of varying noise, temperature, and crowd levels • Be able to be to stand and/or walk for the duration of your shift • Be able to lift and move items up to 25 pounds occasionally, and up to 50 pounds in general • Practice proper safety guidelines at all times