Description Job Title: Receptionist - Live Urgent Care Hours: Full Time About Live Urgent Care Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success. Position Overview As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply! Key Responsibilities • Greet patients warmly and assist with check-in/check-out processes • Answer phone calls and direct inquiries to the appropriate departments • Register patients, verify insurance, and collect payments • Maintain patient records with accuracy and confidentiality • Schedule appointments and manage the office calendar • Assist medical staff with various administrative tasks as needed • Ensure the office environment remains clean, organized, and welcoming • Handle patient concerns with empathy and professionalism • Collaborate with team members to ensure excellent patient care and operational efficiency Why Join Us? • Competitive pay with performance-based incentives • Opportunities for growth and advancement • Comprehensive benefits package (health, dental, vision, and more) • Supportive and friendly work environment • Training and development opportunities to enhance your skills • Paid time off and paid holidays If you’re looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family! Requirements EDUCATION: • Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role. • High School diploma required. EXPERIENCE AND QUALIFICATIONS: • Excellent verbal and written communication skills. • Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc. • Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus. • Strong organizational and multitasking abilities. • Ability to work in a fast-paced environment and handle high patient volumes. KNOWLEDGE AND SKILLS: • Understanding of medical terminology and EMR systems. • Strong communication and interpersonal skills. • Excellent attention to detail and ability to thrive in a fast-paced environment. • Ability to work independently or as part of a team. • Proficient with common PC applications, including Internet, Email, and Microsoft Office. • Excellent customer service skills. • Ability to multitask, prioritize, and manage time effectively. • Exceptional verbal and written communication skills. PHYSICAL DEMANDS: • Occasionally required to sit. • Occasionally required to walk. • Occasionally required to reach with hands and arms. • Occasionally required to lift moderate weights (25-50 pounds). • Finger dexterity required. • Hand coordination required. The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.