Description BROAD FUNCTIONS: To prepare food, obtain payment and provide exceptional customer service SPECIFIC RESPONSIBILITIES: • Greets customers and prepares their orders, uses Point of Sale system/cash register to record the order and computes the amount of the bill, collects payment from the customer and make change • Prepares food neatly, accurately and in a timely manner • Demonstrates a complete understanding of menu items and explains to customers accurately and in a cheerful and helpful manner • Checks products in prep area and restocks items to ensure sufficient supply throughout the shift • Understands and adheres to all quality standards, formulas or portion controls. • Understands and adheres to proper food handling, safety and sanitation standards while preparing food, serving food and clean up. Including checking dates and temperatures and logging the information. • General housekeeping and cleaning • Maintains professional appearance and grooming standards as outlined in the employee handbook and the standards of the franchisee(s). • Performs light paperwork duties as assigned CONTACT WITH OTHERS - Internal: • Will have contact with other QSR clerks and QSR Managers on a daily basis CONTACT WITH OTHERS - External • CUSTOMERS • Vendors Requirements Some high school or equivalent with the ability to read and perform math. • Some high school or equivilant with the ability to read and perform math. • Ability to read, speak and understand English Experience: • Ability to understand and implement written and verbal instruction • Ability to interact with customers on a friendly basis and work in a fast-paced environment • Availability: Must be able to work a varied schedule and on weekends and holidays Physical: • Must be able to work in any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register • Position requires bending, standing, walking, and repetitive use of hands and arms the entire workday • Must have ability to lift 10lbs frequently and up to 50lbs occasionally • Position requires the ability to handle continuous exposure to food and cleaning chemicals • Position requires the ability to handle exposure to extreme temperatures