Description Job Summary: Bourbon & Bones Lounge – Square One Concepts, is seeking a professional and experienced Server Assistant to join the team. You will play a vital role in ensuring a seamless and memorable dining experience for our esteemed guests. You will work closely with the servers and other restaurant staff to provide top-notch service, maintain cleanliness, and uphold the highest standards of quality. Your attention to detail, professionalism, and dedication to customer satisfaction will contribute to the restaurant's success. Duties/Responsibilities: • Collaborate with the serving team to deliver exceptional service to guests by assisting with their needs promptly and courteously. • Set up and prepare the dining areas before and after service, ensuring all tables are impeccably set with clean linens, polished silverware, and pristine glassware. • Assist in maintaining the cleanliness and organization of the dining room, including clearing and resetting tables efficiently. • Anticipate guests' needs and promptly respond to requests, including refilling water glasses, bread baskets, and condiments. • Assist servers in delivering food and beverages to guests' tables with precision and attention to detail. • Assist with the proper storage and handling of food and beverage items, including replenishing supplies as needed. • Collaborate with the kitchen staff to ensure timely delivery of food orders and maintain smooth communication between the front and back of house. • Stay updated on the menu offerings, specials, and wine selections to provide accurate information and suggestions to guests. • Adhere to health and safety regulations and maintain a clean and sanitized work environment. • Handle guest concerns and complaints professionally, promptly escalating any issues to the management team when necessary. • Performs other related duties as assigned. Requirements Required Skills/Abilities: • A passion for providing exceptional customer service and exceeding guests' expectations. • Excellent interpersonal and communication skills to effectively interact with guests, servers, and kitchen staff. • Ability to work in a fast-paced environment while maintaining composure and attention to detail. • Strong teamwork and collaboration skills to support the serving team and contribute to a harmonious work environment. • Knowledge of food and beverage service procedures and etiquette. • Familiarity with health and safety regulations and best practices in a restaurant setting. • Ability to work quickly and efficiently. • Ability to work well as part of a team. • Must be available to work evening, weekends, and holidays. • Must have a valid Food Handlers Certification • Must have an Alcohol Service Licensing or certification. • Ability to operate point-of-sale systems – Aloha, Hot schedule and Paylocity. Education and Experience: • Must be at least eighteen years old. • Previous experience as a server assistant or in a similar role within a fine dining establishment is preferred. Physical Requirements: • Prolonged periods of standing and walking. • Must be able to lift, balance, and carry trays of food weighing up to 25 pounds. Benefits & Perks: • Accrual up to 40 hours of PTO • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones • Corporate Shoe Program through Shoes for Crews and Skechers • Competitive Pay • Flexible Scheduling • 401(k) Full – Time employees are eligible for the following additional benefits: • Medical & Prescription • Dental & Vision • Health Saving Account (HSA) • Wellness Program • Discount Pet Care Plan