Description Job Summary: Square One Concepts is seeking a highly motivated and experienced Restaurant Manager to oversee operations. As a Restaurant Manager, you will be responsible for ensuring exceptional customer service, maintaining high-quality standards, and maximizing profitability across our various restaurant concepts. You will lead a team of dedicated staff members, set performance goals, and ensure the smooth functioning of day-to-day operations. Supervisory Responsibilities: • Hires and trains restaurant staff. • Organizes and oversees the staff schedules. • Conducts performance evaluations that are timely and constructive. • Handles discipline and termination of employees in accordance with restaurant policy. Duties/Responsibilities: • Foster a positive and collaborative work environment, promoting teamwork and open communication. • Set performance goals and expectations, providing guidance and support to help employees achieve their full potential. • Conduct regular staff meetings to share updates, address concerns, and promote a cohesive team. • Oversee daily operations to ensure seamless service, exceptional customer experience, and adherence to company policies and procedures. • Monitor inventory levels, control costs, and optimize resources to maximize profitability. • Implement and maintain high standards of cleanliness, hygiene, and safety in compliance with health regulations. • Continuously evaluate and improve operational processes to enhance efficiency and customer satisfaction. • Ensure a welcoming and enjoyable dining experience for guests, addressing any concerns or complaints promptly and effectively. • Interact with guests, taking feedback into consideration to improve service and menu offerings. • Maintain a visible presence in the restaurant, engaging with customers and fostering a strong rapport with regular patrons. • Working with the Regional Manager to develop and manage budgets, including revenue forecasting, cost control, and expense management through P&Ls. • Monitor financial performance, analyze variances, and implement corrective actions as necessary. • Implement strategies to drive sales, increase revenue, and achieve financial targets. • Conduct regular menu tastings to maintain high-quality food and beverage offerings. • Monitor food and beverage presentation, portion control, and overall product quality to meet company standards. • Ensures customer satisfaction with all aspects of the restaurant and dining experience. • Handles customer complaints, resolving issues in a diplomatic and courteous manner. • Ensures compliance with alcoholic beverage regulations. • Manages inventory and purchases food and supplies. • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards. • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service. • Collaborates with chefs to develop appetizing menus. • Maintains sales records and tracks cash receipts. • Prepares and submits operations reports and other documentation requested by the regional manager. • Performs other duties as assigned. Requirements Required Skills/Abilities: • Strong knowledge of restaurant operations, including front-of-house, back-of-house, and bar management. • Excellent leadership and interpersonal skills, with the ability to build and maintain positive relationships with staff and customers. • Exceptional organizational and time management abilities, with a keen eye for detail. • Strong business acumen and financial management skills. • Outstanding problem-solving and decision-making capabilities. • Ability to thrive in a fast-paced, dynamic environment. • Knowledge of health and safety regulations. • Title 4 Manager Certification • Must have a valid Food Handlers Certification • Must have an Alcohol Service Licensing or certification. • Must be able to work flexible hours, including evening, weekends, and holidays. System Used: • Aloha (point of Sales) • Hot Schedule (Employee scheduling) • Proficient with Microsoft Office Suite or related software • Paylocity (HR, Payroll, and Employer Information) • Restaurant 365 (inventory Management & Reporting) • Plate IQ (invoicing & Payments) Education and Experience: • High school diploma or equivalent required. • Previous restaurant experience required; management experience preferred. • Successful completion of corporate training program required. Physical Requirements: • Ability to traverse all parts of the restaurant quickly. • Prolonged periods sitting at a desk and working on a computer. • Ability to traverse all parts of the restaurant quickly. • Prolonged periods sitting at a desk and working on a computer. • Prolonged periods of standing and working in a kitchen. • Exposure to extreme heat, steam, and cold is present in a kitchen environment. • Must be able to lift up to 50 pounds at times. • Must be able to work late nights and unpredictable hours. Benefits & Perks: • Accrual up to 40 hours of PTO • Dining Discounts – 50% off your meal at any Cold Beers & Cheeseburgers and 25% off your meal at any Bourbon & Bones • Corporate Shoe Program through Shoes for Crews and Skechers • Competitive Pay • Quarterly Bonus • Flexible Scheduling • 401(k) Full – Time employees are eligible for the following additional benefits: • Medical & Prescription • Dental & Vision • Health Saving Account (HSA) • Wellness Program • Discount Pet Care Plan