The job in short
Corporate software training and onboarding for an AI testing platform.
SaaS
Details
- Found
- 23 d ago · posted 2026-06-17
- Location as listed
- Bangalore, KA, India
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
Role Overview
We are seeking an energetic and customer-focused Trainer to deliver structured learning programs on algoQA, our AI-augmented autonomous testing platform. You will be the primary interface for onboarding new users, running academy sessions, and ensuring every learner achieves productive capability with algoQA.
Key Responsibilities
• Deliver structured algoQA training programs for new and existing users, both internally and at client sites
• Design and update use-case-based training content, exercises, and assessments aligned with the algoQA academy curriculum
• Conduct hands-on workshops at client sites, where users test in real time with team support
• Onboard all new trainees with algoQA Academy from day one, Track trainee progress, identify knowledge gaps, and provide targeted follow-up support
• Maintain and continuously improve training materials, demo environments, and sample applications
• Collaborate with the Content and Product teams to keep training current with every product release
• Gather and report trainee feedback to improve course effectiveness
Skills & Qualifications
• 3–6 years in a customer-facing training, enablement, or instructional design role
• Strong presentation and communication skills
• Familiarity with software testing concepts (manual testing, test case design, automation fundamentals)
• Experience delivering both virtual and in-person training programs
• Ability to simplify complex product workflows into digestible learning experiences
• Exposure to SaaS products or QA tools is a strong advantage
• Training facilitation skills
• AI Literacy & AI Adoption
• Learning principles and instructional design fundamentals
• Stakeholder management
• Basic data analysis and reporting
Nice to Have
• Experience with testing tools
• Background in creating video-based training content
• Exposure to AI-powered software platforms
• Experience creating e-learning modules and self-paced learning journeys
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