Description • Reviews and follows requests for tests and procedures prescribed by physicians. • Draws and processes specimens promptly and in compliance with established procedure. • Identifies and labels specimens. • Provides care appropriate for the neonate and the pediatric, adolescent, and geriatric patients served based on demonstrated knowledge of the principles of growth and development over the life span. • Specimen Collection and Processing. • Exhibits a thorough understanding of patient comfort and minimize the discomfort of venipuncture. • Knows the proper containers and requirements for each test requested or know where to locate the information. • Follows laboratory procedures for labeling specimens for testing. • Documents all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. • Completes work conformed to standards of performance and specification or position (neatness, accuracy, volume, speed). • Clerical Duties • Completes laboratory charges in a timely manner. • Processes patients in a timely manner as they come in; informs technologist of the test required. • Helps maintain current files for all laboratory testing. • Assists in answering the telephones in the department. • Makes sure all reports are delivered before leaving after shift ends. • Checks the daily testing sent out to referral lab. • Keeps inventory supplies ordered from the referral laboratory. • Special Projects • Completes work conformed to standards of performance and specifications or position (neatness, accuracy, volume, speed). • Willing to accept additional responsibilities as requested by supervisory personnel. • Assists in reagent and supply inventory, restocks reagents and supplies as needed, and maintains assigned areas in a clean and orderly manner. Notifies appropriate personnel when supplies are at a reorder point. • Takes initiative. Offers aid and always available to help others. • Interpersonal and Professional skills: • Promotes public relations for the clinical laboratory by maintaining a professional image and conduct in interactions with other health care professionals. • Participates in the ongoing function of the laboratory diligently, displaying persistence in obtaining an acceptable outcome. • Uses the proper channel to introduce problems and suggestions. • Treats everyone with courtesy and respect. • Special projects are submitted to the Laboratory Director at requested time. Requirements • Education: High School graduate or GED (some college preferred). • Personal Job-Related Skills: The employee in this position will be required to maintain proficiency in some medical terminology, telephone communication skills, clerical work and phlebotomy skills. • Licensure, Registry or Certification: Phlebotomy registered (ASPT, ASCP, or other accepted certifying agencies) or equivalent is preferred, or registry eligible. • Experience: Prior Work Experience: One year in a medical laboratory preferred but not required. • Physical and Mental Requirements: Duties of the position require moderate periods of sitting, standing, and lifting up to 30pounds. She or he will be required to demonstrate competencies in the care and/or service to our patients/customers of all ages. Understands and follows oral and written instructions/directions.