Description Join our team as a Barista for our Coffee Bar! Zingerman's Coffee Company is a wholesale roaster supplying cafes, restaurants and businesses with great coffees. We also serve our single estate, small batch coffees at our coffee bar on the southside of Ann Arbor. Full-time (4-5 shifts per week). Saturdays, Sundays and Holidays are a must! Shifts will vary between 6:30am to 4:30pm. Compensation: $15.50 starting base wage, plus $5-$6/hour in tips (total of $20.50-$21.50/hour starting compensation) Performance expectations - Essential Functions: • Greets and assists our guests with enthusiasm and high energy (shop and phone) • Brews and converses on all brewing methods for teas and coffees • Prepares espresso based drinks (milk steaming, drink construction) • Tastes and scores coffee at least once per shift, logging the results • Adjusts coffee as needed for best tasting espresso • Continually improves personal skills and knowledge around coffee • Handles monetary transactions and sales using Point of Sale system • Follows opening, closing and other procedural checklists • Restocks/rotates products • Learns and shares the basics of our coffee roasting process and production schedule • Recognizes, acknowledges and communicates errors and potential quality problems • Assists in keeping dining areas and workspaces neat, clean and sanitary • Participates in the effectiveness of financial measurements • Participates actively in huddles, meetings, and Zingerman's events • Arrives on time for all shifts, meetings, and classes. • Adheres to dress code standards • Passionate for great coffee and great service! The Success Patterns for this position are: • Experience working in customer service or retail preferred • Experience working in a food service environment preferred • Experience using a Point of Sales system • Reputation for providing great service to guests and co-workers • Able to work holidays and weekends