Innofied is looking for Customer Care Executives with excellent written and verbal communication skills. The ideal candidate must have exceptional relation building skills and must be self-starters possessing the ability to excel in a fast-paced environment. Communicating with customers through various channels. Ensure customer satisfaction and provide professional customer support. Guiding new customers through the onboarding process. Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders. Ensuring compliance for internal and external projects. Record and document customer interactions in a clear and organized manner. Possessing excellent product knowledge to enhance customer support. Requirements Requirements: Strong written and oral communication skills is a must. Proficiency in MS Office / Google suite, with working knowledge of CRM platforms Proficiency in maintaining CRM and creating time-based reports. Must Haves: Excellent English communication skills (verbal and written) Proficiency in Word, Excel, and Presentation skills Negotiation Skills Possess appropriate business acumen to excel in the field of customer service. Benefits Flexible Work mode Medical Insurance Provident Fund Learn from top industry experts