1.Handling Customer Complaints & Customer audits 2.Condut QMS, product & process audit 3. Preparation of APQP, PPAP, FMEA, Control Plan 4. 8D report preparation and submission to customer within the deadline. 5. Analysis of warranty return parts Technical- 1.Drawing reading & basic GD&T understanding 2.Basic knowledge of measurement tools & inspection methods 3.Basic understanding of Quality Management Systems (QMS) 4.Knowledge of control plans, FMEA, APQP, PPAP (awareness level acceptable) 5. Experience in Foundary or Machining or Press parts operations. 6. Knowledge of ISO 14001 & ISO 45001, Requirements Educational Qualification- BE- Mechanical, Automobile, Production Soft Skills- 1.Good communication & reporting skills 2.Learning attitude & analytical thinking 3.Teamwork and discipline Software - 1.MS Excel, Power point (must have), 2.SAP/ERP knowledge – preferred but optional