At OXXO Care Cleaners, we pride ourselves on being a dry cleaner like none other. With our environmentally friendly practices and innovative technology, we provide a superior level of care for our customers' clothes. As a member of our team, you will play a vital role in welcoming new customers, highlighting the difference between a regular dry cleaner and our exceptional services. Responsibilities: • Greet new customers warmly and articulate the unique benefits of choosing our dry-cleaning services over traditional options. • Efficiently answer incoming calls, providing information about our services, operating hours, and pricing. • Offer recommendations and expert advice on the products and services we offer to assist customers in making informed decisions. • Maintain a clean and orderly store environment, ensuring a pleasant customer experience. • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired. • Educate customers on the proper use and care of their articles to enhance their longevity. • Monitor processes, materials, and surroundings to identify and resolve any issues that may arise. Requirements • Exceptional customer service skills are a must. • Ability to handle complaints and resolve conflicts efficiently. • Capable of working under pressure to meet deadlines. • Effective communication skills in English. • Basic administrative skills, such as maintaining information files and handling minimal paperwork, monitoring marketing programs. Benefits • Paid training to ensure your success in the role. • Opportunities for growth within the organization. • Full-time, Part-time Salary: $12.00/hour (increase after 90-day probation period).