Key Responsibilities • Follow up with clients regarding outstanding invoices and pending payments. • Contact customers via phone, email, and WhatsApp for payment reminders. • Maintain payment follow-up records and update collection status. • Coordinate with the Accounts team for invoice reconciliation. • Resolve basic invoice and payment-related queries. • Escalate overdue accounts where necessary. • Prepare daily and weekly follow-up reports. • Maintain professional communication with clients. Requirements Mandatory Requirements • Good communication skills in English and Hindi. • Basic knowledge of invoicing and payment follow-up. • Proficiency in MS Office, especially Excel. • Strong follow-up and negotiation skills. • Professional telephone etiquette. • Good documentation and record-keeping skills. Desired Skills • Customer-focused approach. • Attention to detail. • Good organizational skills. • Positive attitude. • Ability to work independently and in a team. Benefits Benefits • Fixed salary of ₹20,000–₹25,000 per month. • Professional training. • Career growth opportunities. • Stable and collaborative work environment.