ServiceNow Lead Developer – HAM Job Details • Employment Type: Contract • Work Mode: Hybrid • Location: Onsite (Bangalore and Hyderabad) • Shift Timing: 10:00 AM to 7:00 PM IST • Total Experience Required: 5 to 7 years • Relevant Experience Required: 5+ years in ServiceNow with core Hardware Asset Management (HAM) specialization Job Summary We are seeking an urgent, highly qualified ServiceNow Lead Developer specializing in Hardware Asset Management (HAM/HAM Pro) to drive end-to-end asset lifecycle management. The ideal candidate will handle complex enterprise hardware workflows, inventory tracking, and reconciliation configurations. Key Responsibilities • Architect, design, and configure ServiceNow Hardware Asset Management (HAM / HAM Pro) modules, covering the complete hardware lifecycle from procurement to disposal. • Establish automated asset tracking, stockroom management, hardware normalization rules, and compliance dashboards. • Configure and tune the Identification and Reconciliation Engine (IRE) to ensure data accuracy and seamless CI-to-asset mapping within the CMDB. • Develop custom Business Rules, Client Scripts, Script Includes, Flow Designer workflows, and IntegrationHub configurations. • Collaborate closely with cross-functional support teams, administrators, and client stakeholders to resolve technical bottlenecks and maintain system alignment during the 10:00 AM to 7:00 PM IST daily shift schedule. Requirements Requirements • 5 to 7 years of dedicated hands-on experience in ServiceNow development and platform administration. • Deep functional and technical proficiency in ServiceNow Hardware Asset Management (HAM Pro). • Strong technical scripting background utilizing JavaScript, Glide APIs, and ServiceNow web service integration frameworks. • Proven capability to operate in a hybrid on-site environment across Bangalore or Hyderabad. Benefits Preferred Qualifications • Certified Implementation Specialist – Hardware Asset Management (CIS-HAM). • Certified System Administrator (CSA) or Certified Application Developer (CAD). • Prior enterprise experience integrating ITAM, SAM Pro, and ITOM Discovery modules.