Role Overview This is an evolved MIS + Business Systems role where you will not only ensure robust reporting and dashboards but also act as the bridge between business and technology teams. You will play a critical role in process improvement, CRM implementation, and supporting the development of in-house software tools that will power Sellability’s next phase of growth. Key Responsibilities MIS & Analytics • Own all dashboards, reports, and analytics across sales, marketing, pre-sales, and HR. • Develop advanced dashboards using Power BI / Tableau / Zoho Analytics / Google Data Studio. • Provide timely and accurate insights to leadership for business decisions. • Process Adherence & Operations • Standardize and document SOPs across departments. • Ensure process adherence and governance for cross-functional teams. • Identify bottlenecks in workflows and recommend automation. • Technology Implementation & CRM • Lead CRM evaluation, implementation, and adoption (Salesforce / Zoho / HubSpot / MS Dynamics). • Act as liaison between business teams and tech developers for custom software tools. • Manage integration of third-party tools with existing systems. • Digital Transformation & System Improvements • Drive system improvements and automation to support sales, marketing, pre-sales, and HR. • Support internal tech team in developing sales & HR tools, ensuring alignment with business needs. • Stay updated with latest business technology trends and recommend solutions. Skills & Qualifications • Graduate / Postgraduate in Business, IT, Analytics, Real estate field • 5–8 years of experience in MIS, Business Systems, or Digital Transformation roles. • Proficiency in analytics tools (Power BI, Tableau, Google Data Studio, Zoho Analytics). • Hands-on experience in CRM implementation (Salesforce, Zoho, HubSpot, or similar). • Strong understanding of process mapping, automation, and workflow design. • Ability to work with tech teams (basic knowledge of SDLC, APIs, integrations). • Excellent stakeholder management and project management skills.