Role: We are seeking a proactive and customer-focused Guest Relations Executive to join our on-site sales team. This role will be pivotal in managing and enhancing the experience of walking clients visiting our real estate projects. The ideal candidate will have a strong background in customer service, preferably in real estate or hospitality, with a passion for delivering excellent client service and building lasting relationships. Key Responsibilities: • Welcome and greet prospective clients visiting our real estate projects in a professional and courteous manner. • Provide personalized tours of model homes, showrooms, and amenities, highlighting key features and benefits. • Engage with clients to understand their needs, preferences, and budget requirements. • Answer inquiries about property features, pricing, financing options, and community amenities. • Assist clients with completing necessary paperwork and forms during the initial stages of the sales process. • Maintain a neat and presentable sales environment, ensuring all marketing materials and displays are up-to-date. • Follow up with clients via phone calls, emails, or in-person meetings to nurture leads and encourage further interest. • Collaborate effectively with the sales team to coordinate appointments and ensure a seamless client experience. Qualifications: • Bachelor’s degree in Business Administration, Hospitality Management, Marketing, or related field preferred. • Proven experience in guest relations, customer service, or sales, preferably in real estate or hospitality. • Excellent interpersonal and communication skills, with a friendly and approachable demeanor. • Ability to multitask and prioritize tasks in a fast-paced environment. • Strong attention to detail and organizational skills. • Knowledge of real estate sales processes and terminology is a plus. • Proficiency in MS Office Suite and CRM software