Logistics Supervisor / Logistics Executive – Roles & Responsibilities 1. Daily Logistics Operations • Supervise and coordinate day-to-day inbound and outbound logistics activities. • Plan and execute dispatches as per customer requirements, order priorities and defined schedules. • Ensure timely movement of materials from warehouse/CNF locations to customers and distribution points. • Monitor pending dispatches, delivery schedules and operational exceptions. • Ensure smooth coordination between warehouse, logistics, sales and customer service teams. 2. Transportation & Vehicle Management • Coordinate with transporters for timely vehicle placement and dispatch execution. • Plan vehicles based on shipment volume, route, destination and load requirements. • Monitor vehicle reporting, loading, departure and delivery status. • Track vehicle utilisation and load optimisation to improve transportation efficiency. • Resolve transporter-related issues such as vehicle delays, driver issues, route deviations and delivery delays. • Maintain transporter performance records and escalate recurring service issues. 3. Dispatch & Delivery Management • Ensure dispatches are executed as per approved schedules and customer requirements. • Coordinate with warehouse teams for material readiness, picking, loading and dispatch. • Monitor shipment movement until successful delivery. • Track delayed, pending and exception shipments and take corrective action. • Ensure achievement of defined OTIF (On-Time In-Full) and delivery performance targets. Current logistics roles commonly include dispatch planning, vehicle placement, transporter coordination and OTIF monitoring. 4. Logistics Documentation • Verify and maintain invoices, delivery challans, E-way Bills, LR/GR, POD and other transport documents. • Ensure all required documents are available before vehicle dispatch. • Follow up with transporters for pending PODs and delivery documents. • Maintain accurate shipment-wise documentation and records. • Ensure documentation compliance as per company SOP and statutory requirements. 5. Warehouse & Inventory Coordination • Coordinate with warehouse/CNF teams for inward, outward, stock movement and dispatch activities. • Monitor physical and system stock movement and report discrepancies. • Ensure materials are available and ready for dispatch as per customer requirements. • Coordinate stock transfers and inter-location movements. • Support stock reconciliation, physical verification and inventory audits. SAP-based logistics roles commonly include GRN, stock transfers, material movements, inventory reconciliation and system-to-physical stock accuracy. 6. SAP / ERP / TMS Operations • Update and maintain logistics transactions in SAP/ERP/TMS systems. • Monitor delivery, dispatch, stock movement and transportation-related transactions. • Ensure accuracy of system data against physical/logistics documents. • Track pending transactions and coordinate with concerned teams for timely closure. • Support system/process changes and ensure adherence to defined workflows. 7. Transporter & 3PL Management • Coordinate with transporters, 3PL partners, drivers and logistics service providers. • Monitor transporter performance against agreed SLAs and service standards. • Follow up on vehicle placement, delivery performance, POD submission and service issues. • Identify recurring transporter issues and implement corrective actions. • Support transporter performance reviews and cost/service improvement initiatives. 8. Freight & Cost Control • Monitor transportation and freight costs. • Analyse route-wise and transporter-wise freight performance. • Support route optimisation and load consolidation to reduce logistics costs. • Identify opportunities for cost savings without affecting service levels. • Validate transporter bills and supporting documents before submission for payment. Cost optimisation, route planning, load utilisation and transporter performance are also highlighted in current logistics roles. 9. MIS & Reporting • Prepare daily, weekly and monthly logistics MIS reports. • Monitor dispatch status, pending orders, vehicle placement, delivery status and POD pendency. • Prepare OTIF, transporter performance, freight and shipment-related reports. • Analyse operational data and highlight deviations to management. • Maintain accurate logistics trackers and ensure timely reporting. 10. Team Supervision • Allocate daily activities to logistics/dispatch team members based on operational requirements. • Supervise team performance and ensure completion of assigned activities within timelines. • Guide team members on documentation, dispatch processes and SOP compliance. • Support training and development of logistics personnel. • Maintain discipline, coordination and accountability within the team. 11. Customer & Internal Coordination • Coordinate with Sales, Warehouse, Finance, Billing, Supply Chain and Customer Service teams. • Provide shipment and delivery status updates to internal stakeholders. • Handle customer delivery-related queries and coordinate resolution. • Support urgent and priority dispatch requirements. • Escalate critical delays, shortages, damages and service failures to management. 12. Compliance, Safety & Process Adherence • Ensure compliance with company logistics SOPs and statutory requirements. • Ensure proper documentation for all material movements. • Monitor safe loading, unloading and transportation practices. • Ensure compliance with GST, E-way Bill and other applicable transportation requirements. • Support internal/customer audits and maintain required records. 13. Problem Solving & Continuous Improvement • Identify operational bottlenecks affecting dispatch and delivery performance. • Analyse root causes of delays, damages, shortages and transportation failures. • Implement corrective and preventive actions. • Improve logistics processes, turnaround time and service quality. • Recommend process improvements for better productivity and cost efficiency. Overall Accountability Responsible for supervising end-to-end logistics operations including dispatch planning, transportation coordination, vehicle placement, transporter/3PL management, warehouse coordination, documentation, SAP/ERP transactions, delivery tracking, OTIF performance, MIS reporting, freight cost control and timely resolution of operational issues.