-Work on SampleManager and Integration Manager, including software installation, new module development, upgrades, and support. -Configure SampleManager using explorer folders, forms, reports, label templates, and workflows. -Integrate information systems and laboratory instruments using SampleManager LES or Integration Manager. -Handling L2 Level application support and maintenance. -Hands on experience with Incident Management, Change Management, Problem Management and finding the root cause of analysis. -Experience on VBL script to monitor services, CPU utilization, memory utilization and interfaces. -Support remote creation and modification of report using InfoMaker reporting tool. -Basis knowledge of SQL database for shipping and production reporting. -Experience in statistical quality control and Analysis to support lab operations. Requirements -Timely delivery of assigned tasks and projects. -Able to interfacing with clients across global time zones. -Collaborative and team-oriented work style. -Performing Quality control tasks and initiating corrective measures if required. -Excellent Interpersonal and communication skills. -Ability to work independently with minimal supervision and remain self-motivated