Role: Sales Operations Executive (Fresher) Location: Surat (Onsite) Experience: 0 to 1 Year (Freshers can apply) Education: BE/Btech is CS/IT Website: www.videosdk.live About the Role We are looking for a detail-oriented and proactive Sales Operations Executive to support our sales team by ensuring smooth day-to-day operations. This role is ideal for fresh graduates who enjoy working with data, processes, and customer interactions while collaborating closely with the sales and customer success teams. Key Responsibilities • Own and manage inbound and outbound sales pipeline tracking. • Maintain CRM hygiene by ensuring all customer interactions, follow-ups, and notes are updated accurately. • Coordinate daily sales scrums and assist in pipeline review meetings. • Support customer onboarding and track product adoption and usage. • Monitor customer engagement, identify potential churn risks, and proactively escalate concerns to the relevant teams. • Prepare and maintain sales reports, dashboards, and operational metrics. • Coordinate with Sales, Customer Success, and Product teams to ensure seamless execution of sales processes. • Identify process improvement opportunities to increase team efficiency. Required Skills • Strong communication and coordination skills. • Excellent organizational and time management abilities. • High attention to detail. • Good analytical and problem-solving skills. • Comfortable working with spreadsheets and CRM tools. • Quick learner with a proactive mindset. • Ability to multitask in a fast-paced environment. Preferred Qualifications • Familiarity with CRM platforms such as HubSpot, Zoho CRM, Salesforce, or similar is a plus. • Internship experience in Sales, Operations, Customer Success, or Business Development is an advantage.