Location: Gurgaon (Onsite, 5 days a week) Experience: 2-4 years in Cloud / DevOps / Infrastructure; 2+ years in Presales, Solution Architecture, or Customer-Facing Technical Roles About infra360 Infra360 is a fast-growing Cloud, DevOps, and Infrastructure Services company helping startups and enterprises modernize, secure, and scale their platforms across AWS, Azure, and GCP. We work with technology-driven organizations on: • Cloud migrations and modernization • DevOps & SRE enablement • Cloud cost optimization and cloud economics • Security, reliability, and platform scalability At infra360, presales is a core business function, not sales support. This role directly impacts deal quality, delivery success, and long-term customer trust. Role Overview We are looking for a strong Presales / Solutions Architect who can bridge business requirements, technical architecture, and commercial clarity. You will work closely with the Founder, Head of Growth / Customer Success, and Delivery Leads to design the right solutions, scope engagements accurately, and ensure infra360 wins the right deals — not just more deals. This role has high ownership and visibility and acts as a gatekeeper for delivery quality. Key Responsibilities • Cloud Partner & Program Enablement • Support AWS Partner Network (APN) requirements (GCP & Azure are big plus as well), including architecture alignment and assessment inputs • Participate in cloud migration and modernization programs by owning technical eligibility and assessments • Collaborate with the Head of Growth on deal registration, co-sell motions, and funding opportunities • Client Discovery & Presales Ownership • Lead technical discovery calls and workshops with CTOs, engineering leaders, and platform teams • Understand customer pain points across scale, reliability, security, and cost • Translate business context into clear technical and service-level solutions • Solution Architecture & Design • Design cloud and DevOps architectures primarily on AWS (Azure/GCP exposure is a plus) • Define modernization approaches, including containers, serverless, CI/CD, observability, and SRE practices • Create target-state architectures, diagrams in draw.io, migration strategies, and phased execution roadmaps • Proposals, RFPs & SOWs • Own technical solutioning for: • Proposals and solution decks • RFPs / RFIs • Statements of Work (SOWs) • Perform high-level effort estimation, scope definition, and risk identification • Ensure solutions are delivery-feasible, margin-positive, and outcome-driven • Cloud Economics & Assessments • Conduct cloud cost assessments, optimization reviews, and TCO / ROI analysis • Support cloud migration and modernization assessments (e.g., AWS MAP) • Help customers understand cost vs performance vs reliability trade-offs • Presales → Delivery Handover • Ensure smooth handover from presales to delivery teams • Clearly document assumptions, scope boundaries, risks, and success criteria • Support early delivery phases to ensure alignment and avoid scope drift • Internal Enablement • Create reusable presales assets (architecture templates, pitch decks, estimation frameworks) • Mentor engineers on solution thinking and customer communication • Work with leadership to continuously improve win rates and deal quality Required Skills & Experience Technical • Strong hands-on experience with AWS (mandatory) • Good understanding of: • Cloud networking, IAM, and security fundamentals • Containers (Docker, Kubernetes, ECS/EKS/AKS) • CI/CD pipelines and DevOps tooling • Observability, reliability, and performance concepts • Experience designing and reviewing production-grade cloud architectures Presales & Business • Proven experience in technical presales or solution architecture roles • Comfortable leading customer-facing discussions and workshops • Experience creating SOWs, proposals, and technical sections of RFPs • Ability to explain complex technical ideas in simple, business-friendly language Soft Skills • Strong communication and stakeholder management skills • High ownership mindset — comfortable pushing back on poorly scoped deals • Structured thinking with strong attention to detail • Collaborative approach with sales, delivery, and leadership teams Good to Have • AWS / Azure / GCP certifications • Experience with managed services or consulting organizations • Exposure to security, compliance, or audit-led engagements • Experience working with mid-market or enterprise customers What Success Looks Like in This Role • Higher win rates with better-qualified opportunities • Clean, well-scoped SOWs with minimal delivery escalations • Strong trust from customers and internal delivery teams • Reduced founder dependency on technical presales over time • Improved margins and deal predictability Why Join infra360 • High-ownership, high-impact role • Direct collaboration with founders and leadership • Opportunity to shape presales standards and solution frameworks • Exposure to complex, real-world cloud and DevOps challenges • Clear growth path as the company scales